Engraved orders are not eligible for refund or exchange.
Logitech has ended its engraving service, and as such, we are unable to re-engrave warranty returns. All other warranty policies will still apply.
The Logitech limited hardware warranty coverage varies by product. Please refer to the packaging and/or documentation of the product you purchased to determine the warranty's length of time that applies. You may also find this information by selecting your product in the Online Support section of our website at www.logitech.com/support. For more information on Logitech limited hardware warranty please go to Warranty Information
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Logitech refurbished products are physical items which have been returned to Logitech for testing, inspection, and repair by certified technicians. Please note that some refurbished items may have dents, scratches, or other slight signs of wear. Logitech refurbished products carry a 90-day warranty and a limited 30-day return policy. The refund will include the purchase price and original shipping and handling charges if applicable.
Logitech open box items are previously owned physical products that have been returned to Logitech. Therefore these items have been opened and touched. These items may not include documentation or retail packaging. See our support section to download instruction manuals, drivers or other updates.
Open box items carry a limited 30-day refund-only policy (no exchanges). The refund will include the purchase price and original shipping and handling charges if applicable. Please inspect and test your products immediately upon receipt.
To obtain a refund on a product purchased online, you will need to contact Customer Service at support.logitech.com/en_us/edirect.
Still more questions? Back to Main Help Page
Still more questions? Back to Main Help Page
Still more questions? Back to Main Help Page
Still more questions? Back to Main Help Page
Still more questions? Back to Main Help Page
To cancel Auto-Renew, submit your request
By support.logitech.com/en_us/edirect or Online: http://www.findmyorder.com and follow the instructions.
You will receive an email confirming that your Auto-Renew cancelation request is processed.
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Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be cancelled.
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