Logitech Online Store - Returns and Cancellations

Returns and Cancellations

What is your refund policy?
The Logitech store by Digital River offers a 30-day money back guarantee.

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Extended Holiday Return Policy.
Shop with confidence during the holiday season! Each year we extended our normal 30-day return policy so that the holiday gifts you purchase from November 15 through December 23 can be returned for any reason until January 31 of the following year. Your refund will include the purchase price and original shipping and handling charges.

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How do I cancel my order?
After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been shipped.

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How do I request a refund?

To obtain a refund for physical product(s) purchased online, you will need to contact Customer Service to request a refund.

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When will the credit appear on my credit card?
Your refund credit will appear on your account within 4 weeks of us receiving your returned product.

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What is your Cancellation Policy?
Monthly auto-renew subscriptions that are cancelled will not be renewed the following month. Annual auto-renew subscriptions that are cancelled will not be renewed for another year. Subscribers will continue receiving the service for which they have paid.

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How can I cancel Auto-Renew on my Subscription?

To cancel Auto-Renew, submit your request

By phone: 1-800-231-7717 or Online: http://www.findmyorder.com and follow the instructions.

You will receive an email confirming that your Auto-Renew cancelation request is processed.

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How do I cancel my pre-order?
To request cancellation of pre-ordered products, please contact us at 1-800-884-9480, Monday - Friday, 7:00am - 5:00pm PT.

Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order, therefore, in-stock items cannot be cancelled.

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